Dispute Resolution Course Work





The Dispute Resolution Minor and Dispute Resolution Certificate provide students with an opportunity to learn about the causes, complex dynamics, escalation, de-escalation, and constructive resolution of conflicts in a variety of contexts, from the interpersonal to the international levels. Students also gain knowledge and techniques necessary to negotiate, facilitate, and mediate a wide range of situations. The Dispute Resolution coursework will be invaluable for students in their personal lives, at work, and in graduate school, especially for those students who will enter professions like law, social work, business, etc., where sorting through conflicts is essential.

Learning objectives. Upon completion of the Dispute Resolution Minor or Dispute Resolution Certificate, the students will:

  • Recognize the causes of conflict
  • Understand the dynamics and progression of conflict
  • Think more critically about how to process conflict situation
  • Utilize dispute resolution techniques and skills needed to negotiate, facilitate, and mediate in a variety of contexts

Additionally, upon completion of the Certificate, the students will have a deeper understanding about conflict and its resolution, and will be able to better apply the skills and knowledge practiced during their internship experience.

Matriculated students who complete this certificate program receive a certificate in dispute resolution from John Jay College, authorized by the Board of Trustees of The City University of New York and the New York State Department of Education upon successful completion of coursework and a practicum.

Please note: Students cannot earn both the minor and the certificate in Dispute Resolution.

Rationale. The Certificate Program and the Minor in Dispute Resolution enhance a student’s undergraduate portfolio, regardless of major. Students will acquire a solid understanding of conflict, its causes, progression, complexity, and management. For students who cannot complete the 30-credit certificate program, the 18-credit will still allow them to deepen their critical understanding of conflict. In a global community, understanding and managing conflict should be a core area of study for all students. The Dispute Resolution Certificate Program and Minor at John Jay College offer undergraduate students a unique opportunity, unavailable at most colleges and universities.

Credits required. 30 credits for certificate, 18 credits for minor

Prerequisite. Sociology 101. This course partially fulfills the College’s general education requirements in the social sciences. Individual courses may have their own prerequisites. Students are advised to carefully read all course descriptions in this Undergraduate Bulletin when planning their programs, and should consult with the Program Coordinator.

Program Coordinator. Professor Maria Volpe, Department of Sociology (212.237.8693, mvolpe@jjay.cuny.edu)

Additional information. Students who enrolled for the first time at the College in September 2012 or thereafter must complete the minor in the form presented here. Students who enrolled prior to that date may choose the form shown here or the earlier version of the minor. A copy of the earlier version can be obtained on the College website, at the Office of Undergraduate Studies, or at the Lloyd George Sealy Library.

PART ONE.  REQUIRED COURSES                             
Required for DR Certificate and DR Minor              Subtotal: 6 credits

SOC 206 Sociology of Conflict and Dispute 
SOC 380 Sociology Laboratory in Disupte Resolution Skill Building

Required for DR Certificate only                                Subtotal: 3 credits

SOC 381 Internship in Dispute Resolution

PART TWO.  ELECTIVES                            
Select seven courses for DR Certificate                   Subtotal: 21 credits
Select four courses for DR Minor                              Subtotal: 12 credit

Students earning certificate select seven courses, minors select four

Note: students are encouraged to take courses from a variety of disciplines.

AFR 110 Race and the Urban Community
AFR 121 African-American Community Issues
AFR 215 The Police and Urban Communities
AFR 229 Restorative Justice: Making Peace and Resolving Conflict
ANT 315 Systems of Law
ANT 330 American Cultural Pluralism and the Law
DRA 325 Drama Techniques in Crisis Intervention
ECO 280 Economics of Labor
GEN 205 Gender and Justice
ISP Interdisciplinary Studies Program (if applicable, with permission of the Dispute Resolution Coordinator)
LLS 241 Latina/os and the City
LAW 206 The American Judiciary
PHI 105 Critical Thinking and Informal Logic
PHI 302 Philosophical Issues of Rights
PHI 310/LAW 310 Ethics and the Law
PSC 202 Police and Community Relations
PSC 245 Community Policing
POL 206 Urban Politics
POL 305 Constitutional Rights and Liberties
PSY 353 Theories of Personality
PSY 336 Group Dynamics
PSY 375 Family Conflict and Family Court
SOC 160 Social Aspects of Alcohol Abuse
SOC 202/PSY 202 The Family: Change, Challenges and Crisis Intervention
SOC 213/PSY 213 Race and Ethnic Relations
SOC 236 /CRJ 236 Victimology
SOC 282 Special Topics in Sociology
SOC 283 Selected Topics in Dispute Resolution
SOC 305 Sociology of Law
SOC 308 The Sociology of Violence
Various Departments: Fieldwork Practicum


                                                                Total required for Minor:           18

                                                                Total required for Certificate:   30