The Workplace Conflict Management Training Program Series

In 1999, the CUNY DRC began offering conflict management seminars which specifically focus on conflict issues in the workplace. The initial program, which was held from July 8 -10, 1999, offered training on Americans with Disabilities Act Employment Mediation. subsequent training, held on January 12 – 15, 2000, added seminars entitled Sexual Harassment Mediation and Workplace 101: Labor & Employment Basics for Mediation. third installment to this successful series, which was held on July 17 – 20, 2000, added two more seminars, one entitled What Mediators Need to Know About Workplace Practices, and another called Mediating Money Settlements. The fourth installment, held on January 16, 22, & 23, 2001 offered training on the following topics: Mediating with Difficult People in the Workplace, Mediating when a Party has a Psychiatric Disability, and Investigation as a Conflict Management Tool. The fifth training was held from June 18 – 21, 2001 and included topics such as: Disability Conflict Management, Resolving Sexual Harassment Issues, Internal ADR: Avoiding the Pitfalls, and Beyond Facilitation Basics: Transforming Angry Groups.

For more information contact the CUNY DRC.