The City University of New York Dispute Resolution Center at John Jay College



Since 1993, John Jay College has housed the City University of New York Dispute Resolution Center (CUNY DRC), a university based academic center which advances research and innovative program development in conflict resolution.  Its work includes conferences, training programs, technical assistance, research, working papers, the NYC-DR listserv, grant funded projects, and the monthly NYC-DR Roundtable Breakfast meetings co-sponsored with the Association for Conflict Resolution of Greater New York.


Make Talk Work Song

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Creative Commons License
Make Talk Work song: Words and Music by Paul Suciu; © 2008 The City University of New York, CUNY Dispute Resolution Center.  Licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.


Emotional Competence in Policing

Pilot Workshop Series
The CUNY Dispute Resolution Center is pleased to invite applications for a new pilot workshop series that draws on the lessons learned by police hostage negotiators in coping effectively with the officer’s own emotions when intervening in emotionally charged situations.  
The workshops are designed to be most useful to people who are either now engaged in law enforcement and security-related work, or who expect to be in future.  Since this is a pilot project, it will also be open to others who are interested in learning about how officers defuse tense encounters with citizens and their ability to empathize with citizens’ emotions.  The goal is to share ways to achieve “emotional competence” or emotional reslience.   
The project will build on two very different traditions: the 40-year history of NYPD’s Hostage Negotiation Team’s use of narrative and role-play in training practice, and contemporary “civically engaged” arts practice. The project co-instructors will be Jack Cambria, Commanding Officer of the Hostage Negotiation Team, New York Police Department, and Rachel Parish, Director of Firehouse Creative Productions, a London-based collaborative theater company. 
These workshops will use a variety of techniques, particularly those more often used to train actors, to help participants develop their emotional resilience. They will be highly interactive, and prospective participants should take note that the emotions elicited may be strong at times. Participants should also be prepared for “something different” as these workshops will bear little resemblance to conventional classes.
Prospective participants must commit to the full series, which will run on Saturday afternoons from 1 to 4 PM, with some assignments expected in between. The series will run for six weeks beginning on April 25 and ending on May 30. Because this pilot series is generously funded by a private foundation, no fee will be charged. Participants will receive an Emotional Competence Certificate of Completion upon completing the workshop series.
Attendance is limited. If you are interested, please email Chris Honeyman, a consultant to the project, at ASAP, and enclose a brief resume or informal bio. He will contact those accepted individually by April 17, 2015.  An announcement will be sent to this listserv when the workshop is filled.